To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct.
Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information.
If the package is returned non-deliverable we will issue a store credit in the form of an E-Gift Card for the net price of your item(s) minus the shipping charge.
Shipping fees are non-refundable.
If you refuse any shipments from Simplee Coco,
you will be held responsible for the original shipping charges, plus the cost of returning the package to us.
This amount will be deducted from any credit issued.
We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box.
If your tracking information states that your package was delivered and you have not received it.
You must contact the delivery carrier (either the United States Postal Service or FedEx – depending on the shipping method selected) and address the issue directly with them.
Simplee Coco does not hold or accept responsibility for packages that have been stated as delivered by the carrier.
We do not issue refunds or credits for packages that the carrier confirms as being delivered.
Just a reminder that you will receive your order (7-15) business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.
After your payment is authorized and verified, it can still take 24-48 hours to process your order.
This is just an estimate and doesn't include weekends or holidays.
our shipping distribution center does not operate on weekends or holidays.
When your order has been shipped, you will receive an email with tracking information.
We do everything we can to insure that orders are received on time.
However,Simplee Coco is not liable for problems out of our control such as inclement weather, USPS lost packages, delayed delivery schedule or incorrect provided addresses.
NOTE: We have so Many Orders (+10k order) to process Please Don't Worry, Your Order will be shipped (7 To 15 business day )
We offer USPS Priority Mail and FedEx and DHL to most locations (domestic & internationally).
Your shipping cost is displayed at the point of checkout.
Please note, that if your order includes multiple items and one (or more) of the items are out of stock, we will go ahead and ship the rest of your order issuing an E-Gift Card for the item(s), not in stock.
Or You Have to wait for that a few days But Don't Worry You will Get your Product.
Reserved Rights Regarding Shipping
While we will make every effort to accommodate your shipping and billing preferences,
in order to protect our Lovers, Simplee Coco reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.
NOTE: For your protection, we require that the billing address match the address that is on file with the credit card issuing bank.
Irregular or excessive returns history indicative of “wardrobing;”
Irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
Potential fraudulent or criminal activity.
Similarly, Simplee Coco reserves the right to limit, refuse, and/or reject returns (both in-store and online) to any customer or entity, due to similar actions as noted above.